What information we collect and why
We collect your name, email, phone number, and date of birth when you register to confirm your identity and prevent fraud. During deposit and withdrawal, we record transaction details and the payment method you chose—DANA, OVO, GoPay, QRIS or bank transfer—so we can process your request
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and meet local financial reporting obligations. If you contact support through our live chat or email, we keep those messages to improve our service and resolve your issue. We also log your device type, IP address and general location (city level, not street address) to detect
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unusual account access and flag suspicious activity. Where local law permits, we may retain this data for up to three years after your last account activity; you can request deletion sooner by contacting our support team.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.